Tuesday, November 06, 2018

Oracle OIC Notification action custom "from" email ID

Problem:
When using Oracle OIC Notification action, the email is sent with a default no-reply@oracle.com.

See example https://cloudcustomerconnect.oracle.com/posts/f62529cc87

This is not a good practice for Customer facing notification.

Solution:

To use customized From email, you'll need to be on Version: 18.4.1.0.0 (181017.0400.17560) or greater.

Then set your Integration - Settings - Notifications - Approved Sender

Voila!